Frequently asked questions
You can find the same answers in the app under Settings › Help & Support.
Getting started
How do I sign up?
You can sign up with Google or Apple. Pick whichever works for you.
Can I use it for free?
Yes. The free plan includes all the core features: creating maps, adding places and writing visits.
How many maps can I create?
Every plan allows unlimited maps. Make one for each group or theme.
How do I create a map?
Open the Profile tab at the bottom, tap New map in your map list, then enter a name and description.
Maps & sharing
What's the difference between public and private maps?
Private maps are visible only to invited members. Public maps can be searched and followed by anyone. You can switch in map settings anytime.
Note: switching from public to private removes all followers.
How do I share a map with friends?
Tap the members icon at the top-right of the map screen to open member management, then invite your friends.
- Members can see every place and visit on the map and add their own.
- Only the owner can add or remove members.
- Tap a member to transfer ownership.
Who can see my visits?
It depends on the map you logged the visit on.
- Private maps: only the map's members.
- Public maps: people who aren't members may see them too. Keep visits you'd rather not share on a private map.
I want to browse other people's maps.
Find public maps in the search screen and follow them. Followed maps show up in the Following tab.
Places & visits
How do I add a place?
Search by name or address in the search bar at the top of the map screen, or long-press anywhere on the map to add a place at that spot.
I can't find a place in search.
Place search in Korea uses Kakao Map data, so brand-new or very small shops may not appear yet.
Try searching by address instead, or long-press the spot on the map to add it yourself.
What do Go-to, To-try and So-so mean?
They're place statuses. Go-to is a spot you keep going back to, To-try is somewhere you haven't been yet, and So-so is the default. Each shows in its own color on the map.
How do I log a visit?
Tap a saved place to open its details and tap Write a visit. You can add photos, a one-line feeling, a rating, companions and the visit date.
How many photos can I add to a visit?
Up to 10 photos per visit.
Plans
What do the paid plans add?
Premium gives you unlimited photo uploads and up to 50 members per map. It also adds perks like global maps, app-wide themes and premium stickers. See the plan details under Settings in the app.
If I cancel a paid plan, will my data disappear?
No, your data stays as is. If you're over the free plan's limits, only new additions are restricted, and your profile image switches to a default one.
Account & help
How do I delete my account?
Go to Settings › My Account › Delete account in the app. For what gets deleted and how to request deletion without the app, see Account deletion.
How do I report or block someone?
Use the more (⋯) button at the top-right of their profile. Visits, comments and public maps can also be reported from their more button. You can unblock people in Settings › Blocked Users.
I can't find my answer.
Reach out to us from the Support page.